Formerly, the Occidental Royal Hideaway Ensenachos, a luxurious hotel offering 506 rooms in « all-inclusive », managed by the Spanish hotel chain Iberostar (since June 2011). Several improvements have been made recently in this hotel, including a water park for children and new beach restaurants.
Please note since Dec. 2011 the hotel is now family oriented BUT with an adult only sector (Spa Suites, exclusive to Transat Holidays for Canadian customers). There is a water park in the family sector of the hotel (Park Suites). The only sector with concierge service is the Grand Village Suites (but no longer Butler service).
What makes it unique, there is only one hotel on the island. By respect for the environment, new structure shall not exceed the height of a royal palm tree, 2-3 floors and shall keep the existing mangroves and dunes for protection against hurricanes. Cuba is very environmentally friendly. For the same reason, the causeway has so many bridges! Please note that proper attire is required at night in hotel restaurants (long pants and closed shoes for gentlemen).
General informations about the hotel
|› Year of construction: 2005||› Premium drinks|
|› Private terrace or balcony||› Conference rooms|
|› Air conditioning and ceiling fan||› Business center with secretarial services|
|› Mini-bar Coffee maker||› Internet|
|› Iron and ironing board||› Auditorium of 462 seats|
|› Hair dryer||› Nautical centre|
|› Electricity: 220 Volts||› Tennis: 3 (located at the entrance)|
|› Shower and bath tub||› Basketball court: 1|
|› TV with DVD player and CD music||› Restaurants: 8 & Snack: 2|
|› Safety deposit boxé||› Bars: 5|
|› King bed or two double beds||› Shops|
The all-inclusive stay includes ...
Welcome cocktail and face towels scented on arrival, restaurants « A la carte » and buffet, snacks and local drinks (and international), room service, transit electric car 24 hours service, entertainment programs, pool table, darts, chess, tennis, backgammon, badminton, bingo, bike, dance classes, dominoes, Spanish course, beach towels in room, beach chairs, umbrellas, etc.
NOTE: The lobby bar is now open from 7 am @ 1 pm instead of 24 h. The room service is available from 11 am to 11 pm instead of 24 h. Customers, who want the service after business hours, must now go to the buffet to be opened as a snack bar.
Please note that the villas of the Gran Village Suites are for 14 years old minimum customers. Two types of rooms are available: Gran Village 1 room and Gran Village 2 rooms (duplex suites). The maximum occupancy for the Park Suite is three adults or 2 adults and two children. For the Spa Suite, the maximum occupancy is three adults of 18 years-old minimum. There is no more concierge service in Spa and Park sectors.
The main building
› Welcome Lobby and Hall
› Lobby Bar « Alegría »
› Cigar Lounge
› Auditorium (462 seats)
› Buffet restaurant « Ventanas » (332 seats)
› Asian restaurant « Azia » (70 seats)
› Italian restaurantr « Palazzo » (98 seats)
› Night club « Luis », library & shops
Spa Suites (adult only. 18 ans min.)
› 10 two-storey bungalows
› 190 rooms including suites duplex (2 floors)
› 50 rooms with a king size bed and 140 with twin bed
› Pool of 930 m2
› Snack bar « El Mégano » (100 seats)
› Aqua bar
Park Suites (family)
› 14 two-storey bungalows
› 270 rooms including 10 suites duplex (2 floors)
› 5 rooms adapted for people with reduced mobility
› 700 m2 swimming pool, Jacuzzi & Aqua bar
› Water park for children
› Snack bar « Ensenachos » (100 seats)
› Beach restauranbt « La Punta del Pirata » (150 seats ext.)
› Seafood restaurant conditioning (150 seats)
Grand Village (14 years old min.)
› It has its own lobby and entrance hall
› 23 villas
› 46 Royal suites (14 duplex, 2 bedrooms)
› Pool of 236 m2
› Aqua bar
› Haut-de-gamme restaurant « Royal Club » (60 seats)
› The restaurant is exclusive to Grand Village Suites customers
The rooms are luxurious, spacious and nicely decorated. In the Spa Suites and Park Suites sectors, it is possible to reserve rooms on two levels, called the Duplex-Suites.
There are four types of restaurants at the Iberostar Ensenachos: Buffet, Ranchon (beach restaurant), snack and « a la carte ». There is a wide variety of foods. The service is what you expect in this range of hotels.
› Buffet | Gourmet cuisine International « Ventanas »
| 332 seats
› A la carte | Oriental cuisine, Sushi & Tepanyaki « Azia » | 70 seats
› A la carte | Italian cuisine « Palazzo » | 98 seats
› A la carte | Mediterranean cuisine « Punta del Pirata » | 60 seats
› A la carte | Steak House « Atizador » | Spa Suites (New!)
› A la carte | International and Gourmet Cuisine « El Colonial » | Grand Village Suites
› Ranchón (beach restaurant) | Grills | Playa Megano (New!)
› Ranchón (beach restaurant) | Grills | Playa Ensenachos (New!)
› Snack bar | « El Mégano » | Spa Suites| 100 seats
› Snack bar | « Ensenachos » | Park Suites| 100 seats
Spa and Massage
The Iberostar Ensenachos offers a wide variety of spa and massage services. The facilities are spacious, pretty, very relaxed and quite adequate for quality services.
› Facial Treatments
› Wraps, Hair Removal
› Treatments for Feet & Whirlpool
› Massage (4 cabins)
› Shower « Vichy », « Scottish » › Treatment room, ideal for couples
› Saunas (2) and Turkish baths (2)
› Location (ext) for aerobics, yoga and Thai Chi
› Swimming Sports (130m2)
Concert Halls & Conference Facilities
The shows are in the hall of the hotel in the main building. The hotel has three conference rooms connected. Ideal for conventions and banquets for up to 330 participants.
Salle La habana
Salle Santa Clara